GDPR Compliance

Our Commitment

We take data protection seriously. As a company that helps estate agents and mortgage brokers communicate with their customers, we understand the importance of handling personal information responsibly and transparently.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — You can request a copy of the personal data we hold about you
• Right to rectification — You can ask us to correct inaccurate or incomplete data
• Right to erasure — You can request that we delete your personal data in certain circumstances
• Right to restrict processing — You can ask us to limit how we use your data
• Right to data portability — You can request your data in a structured, commonly used format
• Right to object — You can object to certain types of processing, including direct marketing
• Rights related to automated decision-making — You have rights regarding automated decisions that significantly affect you

How We Protect Your Data

• We only collect data that is necessary for the purposes we've described
• We store data securely using industry-standard encryption and access controls
• We do not sell your personal data to third parties
• We only share data with trusted service providers who assist in our operations
• We retain data only for as long as necessary or as required by law

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent — Where you have given clear consent for us to process your data for a specific purpose
• Contract — Where processing is necessary for a contract we have with you
• Legitimate interests — Where processing is necessary for our legitimate business interests, provided these do not override your rights

Our Policies

For full details on how we collect, use, and protect your data, please refer to:

• Privacy Policy — How we collect and use your personal information
• Terms of Service — The terms governing your use of our services
• Cookie Policy — How we use cookies and similar technologies

Data Controller

SalesRook Ltd is the data controller for personal data collected through this website.

Contact our team:

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within 30 days.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113